Please select the desired accommodation plan.
- Please select the desired date(s) of stay.
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- …Rooms available
- …Only a few rooms left
- …No vacancies
- …Please contact us by telephone: +81 42 540 7776
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Please select the desired accommodation plan.
To prove the server’s existence and protect privacy, we use SSL encrypted communication using a DigiCert SSL server certificate. Please check the server certificate verification results by clicking the site seal. SSL encrypted communication prevents data theft and falsification by a third party, and thus provides greater security.
[Guest Room Amenities]
As part of our commitment to environmental sustainability, we do not provide certain bathroom amenities—such as toothbrushes, hair combs, razors, facial cleansers, or women's skincare products—in guest rooms.
We kindly ask guests to bring their own personal items for use during their stay.
However, shampoo, conditioner, body soap, and hand soap are provided in all rooms.
Thank you for your kind understanding and cooperation.
[Guests who made reservations before February 12, 2025]
We apologize for the inconvenience, but due to changes to our reservation system, we are unable to accept cancellations or changes online.
However, we will be handling changes and cancellations over the phone, so we ask that you contact us at the number below.
However, for customers who made reservations after February 13, 2025, changes and cancellations can be made using the new system.
Contact phone number: 042-540-7776 or 042-540-7777
【About Resetting Your Password】
If an error occurs when resetting your password
please register as a new member and then contact the hotel
and we will link it to your previous account.
【About membership information under the old system】
We are very sorry, but please note that you will not be able to view any reservation or stay history from the old membership system
after registering as a new member or transferring your member information.
Contact phone number: 042-540-7776 or 042-540-7777
We apologize for any inconvenience or trouble this may cause you, and we appreciate your understanding.
Regards,
SORANO HOTEL
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[We would like to inform you of the closed days from January to December 2025]
Closed days are from 15:00 on Wednesdays to 11:00 the following Thursday.
*However, check-in and use of SORANO SPA after the closing day will start from 13:00.
*Green Springs will be closed on Sunday, February 16th due to a regular inspection of all facilities as required by law.
October 8th (Wed)November 12th (Wed)----------------------------------------------------------------------------------------------------
[We would like to inform you of the closed days from January to December 2026]
Closed days are from 15:00 on Wednesdays to 11:00 the following Thursday.
*However, check-in and use of SORANO SPA after the closing day will start from 13:00.
*Green Springs will be closed on Sunday, February 8th due to a regular inspection of all facilities as required by law.